TOWNPLANNING-JOBS.COM PRIVACY NOTICE
Last Updated: 25/08/2026
1. WHO WE ARE
TownPlanning-Jobs.com is operated by FGN Group Limited, a company registered in England and Wales.
FGN Group Limited is the data controller responsible for personal information processed through TownPlanning-Jobs.com and through recruitment services operated under the FutureGen Recruitment trading name.
In this Privacy Notice, references to “FGN Group”, “we”, “our” or “us” mean FGN Group Limited.
Company details
FGN Group Limited
128 High Street
Crediton
Devon
England
EX17 3LQ
For privacy enquiries:
This Privacy Notice explains what information we collect, why we collect it, how we use it, who we may share it with and the rights available to you.
2. OUR SERVICES
FGN Group operates services within the recruitment and employment market through two principal trading names:
TownPlanning-Jobs.com
TownPlanning-Jobs.com is a specialist employment platform for the town planning and related sectors.
It provides vacancy discovery, job advertising, candidate services, vacancy referrals and related employment services.
Vacancies appearing on TownPlanning-Jobs.com may include:
- vacancies submitted or authorised by Employers;
- vacancies independently identified by us from publicly available sources;
- vacancies which redirect Candidates to an Employer’s own application website; and
- vacancies for which FGN Group is directly providing recruitment services.
FutureGen Recruitment
FutureGen Recruitment provides recruitment services to Employers and Candidates, principally within the town planning and related employment markets.
Because both businesses are trading names of FGN Group Limited, personal information collected through TownPlanning-Jobs.com may, where lawful and appropriate, also be processed by FGN Group in connection with its recruitment services.
3. PERSONAL INFORMATION WE COLLECT
The information we collect depends upon how you use our services.
3.1 Information you provide directly
This may include:
- name;
- email address;
- telephone number;
- LinkedIn profile or other professional profile;
- CV;
- employment history;
- qualifications;
- professional memberships;
- skills and experience;
- salary information and expectations;
- location;
- preferred working arrangements;
- career preferences;
- information supplied in an application;
- job alert preferences;
- correspondence with us;
- information submitted through forms on the Site; and
- other information you choose to provide.
4. VACANCY INTEREST AND APPLICATION REFERRAL INFORMATION
TownPlanning-Jobs.com may record information about how Candidates interact with vacancies.
For example, where you express an interest in a vacancy or choose to continue to an Employer’s website, we may record:
- your identity;
- your contact information;
- the vacancy you viewed or expressed an interest in;
- the Employer associated with that vacancy;
- the vacancy’s location, level or category;
- the date and time of the interaction;
- whether you continued to an external application website; and
- other information associated with the referral.
We may refer to this internally as an application referral, application click-through, vacancy interest or similar interaction.
Where TownPlanning-Jobs.com redirects you to an Employer or third-party application website, we do not necessarily know whether you subsequently completed or submitted an application.
Providing information to TownPlanning-Jobs.com before continuing to an external Employer website therefore does not itself constitute an application to that Employer.
This reflects the application-referral model described in our Terms & Conditions.
5. LINKEDIN AND PROFESSIONAL PROFILE INFORMATION
Where offered, you may be able to provide a LinkedIn profile or another professional profile.
Unless expressly stated otherwise, providing this information is optional.
Where you provide a professional profile, we may use information available through that profile together with other information you have provided to:
- understand your professional background;
- understand the types and levels of roles that may interest you;
- maintain accurate recruitment records;
- identify potentially relevant employment opportunities;
- provide recruitment services; and
- understand recruitment-market activity.
Where we wish to use your contact information to send direct marketing or promotional communications, we will comply with the applicable requirements of UK data-protection law and the Privacy and Electronic Communications Regulations.
6. INFORMATION COLLECTED AUTOMATICALLY
When you use TownPlanning-Jobs.com, certain technical information may be collected automatically.
This may include:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- referring website;
- approximate location derived from technical information;
- date and time of visits;
- vacancy views;
- click-through information;
- session information; and
- cookie and analytics information.
We use this information to operate, secure, analyse and improve the Site and our services.
7. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes.
7.1 Operating TownPlanning-Jobs.com
This includes:
- providing access to vacancies;
- administering Candidate accounts;
- processing forms and enquiries;
- providing job alerts where requested;
- recording vacancy interests;
- administering application referrals;
- redirecting Candidates to Employer application websites;
- maintaining Site security;
- preventing misuse;
- analysing Site performance; and
- improving our services.
8. RECRUITMENT SERVICES
Where appropriate, FGN Group may use Candidate information in connection with recruitment services operated under the FutureGen Recruitment trading name.
This may include:
- maintaining Candidate records;
- understanding your professional background;
- identifying potentially relevant vacancies;
- understanding your career interests and preferences;
- assessing potential suitability for opportunities;
- communicating with you about recruitment matters where lawful;
- responding to requests from you;
- discussing career requirements;
- administering recruitment processes; and
- introducing Candidates to Employers where appropriate and lawful.
Where you have applied to an FGN-managed vacancy, your information may be processed specifically in connection with that recruitment process.
We will not represent to an Employer that you have applied for, or are interested in, a particular vacancy where that is not the case.
9. RECRUITMENT MARKET INTELLIGENCE
FGN Group operates within a specialist employment market and may analyse Candidate and vacancy activity to understand that market.
This may include analysing information such as:
- locations attracting Candidate interest;
- job levels attracting interest;
- types of Employers or organisations attracting interest;
- salary levels;
- professional specialisms;
- Candidate supply and demand;
- regional recruitment trends;
- vacancy engagement; and
- movements and trends within the town planning employment market.
Where possible and appropriate, this analysis may be aggregated or anonymised.
We may use these insights to:
- improve TownPlanning-Jobs.com;
- understand Candidate demand;
- understand recruitment-market conditions;
- improve our recruitment services;
- inform Employers about general recruitment-market conditions;
- develop vacancy and Candidate strategies; and
- plan and develop FGN Group’s services.
We do not sell identifiable Candidate application histories to Employers as market-intelligence data.
10. UNDERSTANDING CANDIDATE INTERESTS
Information about the vacancies you interact with may provide information about the types of employment opportunities that interest you.
For example, repeated interest in particular locations, seniority levels or types of planning work may help us understand your likely professional interests.
Where appropriate and lawful, we may use such information alongside information you have provided directly to:
- understand Candidate preferences;
- identify potentially relevant employment opportunities;
- improve vacancy recommendations;
- improve our recruitment services; and
- understand recruitment-market activity.
We will not assume that clicking on or continuing to a vacancy means that you definitely applied for that vacancy or that you wish to leave your current Employer.
11. DIRECT MARKETING AND RECRUITMENT COMMUNICATIONS
We may provide Candidates with information about employment opportunities, recruitment services, job alerts and related professional opportunities where permitted by law.
Where applicable law requires consent for a particular form of electronic communication, we will seek the necessary consent.
This may include communications by:
- email;
- SMS or similar electronic messaging;
- LinkedIn or other social-media direct messaging; and
- other electronic communication channels.
Where consent is required, it will not be treated as a condition of accessing TownPlanning-Jobs.com or continuing to an Employer’s website.
You may withdraw marketing consent at any time.
Where we rely on legitimate interests for a form of communication for which this is legally permitted, you have the right to object at any time.
We maintain appropriate suppression or do-not-contact records so that we can respect requests not to receive further direct marketing.
12. OUR LAWFUL BASES FOR PROCESSING
Under UK data-protection law, we must have a lawful basis for processing personal information.
Depending upon the circumstances, we may rely upon the following.
Legitimate interests
We may rely on our legitimate interests where processing is necessary for purposes including:
- operating and improving TownPlanning-Jobs.com;
- administering vacancy referrals;
- understanding how our services are used;
- providing recruitment services;
- maintaining Candidate and Employer records;
- understanding recruitment-market activity;
- protecting the security of our systems;
- preventing fraud and misuse; and
- developing our business and services.
Where we rely on legitimate interests, we consider whether our interests are proportionate and balanced against the individual’s rights, interests and reasonable expectations.
The ICO requires organisations relying on legitimate interests to consider purpose, necessity and the balance with people’s rights and expectations.
Consent
We may rely upon consent where you have actively agreed to a particular activity, including where consent is legally required for certain electronic marketing communications.
Where we rely upon consent, you can withdraw it at any time.
Contract or steps at your request
We may process information where this is necessary to provide a service you have requested or to take steps at your request.
Legal obligation
We may process information where necessary to comply with legal or regulatory requirements.
The lawful basis applicable to a particular activity depends upon the circumstances. UK privacy information should identify both the processing purposes and applicable lawful bases, including the interests pursued where legitimate interests is relied upon.
13. SHARING CANDIDATE INFORMATION WITH EMPLOYERS
We do not sell personal information.
Where FGN Group is providing recruitment services, Candidate information may be shared with an Employer where this is appropriate to the recruitment process and permitted by applicable law.
We do not automatically send your Candidate details to an Employer merely because you have clicked through from TownPlanning-Jobs.com to that Employer’s website.
Where a vacancy redirects you to a third-party Employer website, you are responsible for completing the Employer’s application process.
Information you subsequently submit directly to that Employer is subject to the Employer’s own privacy notice and recruitment process.
14. OTHER ORGANISATIONS WE MAY SHARE INFORMATION WITH
We may use trusted third-party suppliers to help operate our business.
These may include providers of:
- recruitment and CRM software;
- website hosting;
- email services;
- analytics;
- communication tools;
- cloud storage;
- IT support;
- security;
- payment processing; and
- professional services.
Systems currently used by FGN Group may include services such as:
- Zoho Recruit;
- SourceWhale;
- LinkedIn Recruiter; and
- Mailchimp.
The services we use may change from time to time.
Where a supplier processes personal information on our behalf, we take reasonable steps to ensure appropriate data-protection arrangements are in place.
We may also disclose information where required by law, regulation, court order or another lawful requirement.
15. INTERNATIONAL DATA TRANSFERS
Some service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data-protection requirements.
Depending upon the circumstances, this may include use of recognised adequacy arrangements, approved contractual safeguards or another legally permitted transfer mechanism.
16. HOW LONG WE KEEP PERSONAL INFORMATION
We do not intend to retain personal information indefinitely.
Retention periods depend upon:
- why the information was collected;
- the nature of our relationship with you;
- whether you remain active in the employment market;
- whether information remains relevant for recruitment purposes;
- legal and regulatory requirements;
- limitation periods; and
- whether you have asked us to delete information.
Candidate recruitment records may be retained for a reasonable period where we believe they remain relevant to providing recruitment services.
Application-referral and Site-activity information will be retained only for as long as reasonably necessary for the purposes described in this Privacy Notice.
We periodically review information and may delete, anonymise or archive information that is no longer reasonably required.
Where you ask us to stop sending direct marketing, we may retain limited information on a suppression list rather than deleting all evidence of your request. This enables us to ensure that we do not contact you again contrary to your wishes.
17. ACCURACY OF INFORMATION
We take reasonable steps to keep personal information accurate and relevant.
Candidates can help by informing us where important information has changed.
You may ask us to correct inaccurate or incomplete personal information.
18. SECURITY
We take reasonable technical and organisational measures designed to protect personal information from:
- unauthorised access;
- loss;
- misuse;
- alteration;
- disclosure; and
- destruction.
Access to Candidate information is restricted where appropriate to staff and service providers who require it for legitimate business purposes.
No online system can be guaranteed to be completely secure.
19. YOUR DATA-PROTECTION RIGHTS
Depending upon the circumstances, UK data-protection law may provide you with rights including:
- the right of access to personal information we hold about you;
- the right to rectification of inaccurate information;
- the right to erasure in certain circumstances;
- the right to restrict processing in certain circumstances;
- the right to data portability where applicable;
- the right to object to certain processing;
- rights relating to certain automated decision-making; and
- the right to withdraw consent where processing is based upon consent.
These rights are not absolute and may depend upon the circumstances and lawful basis for processing.
20. YOUR RIGHT TO OBJECT TO DIRECT MARKETING
You have the right to object at any time to the use of your personal information for direct-marketing purposes.
If you tell us that you do not want to receive direct marketing from FGN Group, we will stop using your information for that purpose in accordance with applicable law.
We may retain limited information necessary to record and respect your objection.
This right applies regardless of whether relevant services are operated under the TownPlanning-Jobs.com or FutureGen Recruitment trading name because both are operated by FGN Group Limited.
The ICO describes the right to object to processing for direct marketing as absolute.
21. AUTOMATED DECISION-MAKING AND PROFILING
We may use information about Candidate interests and activity to organise, categorise or understand Candidate preferences and to help identify potentially relevant employment opportunities.
This may constitute profiling in some circumstances.
We do not currently intend to make decisions producing legal or similarly significant effects on Candidates solely by automated means without appropriate safeguards.
Where our use of automated decision-making materially changes, we will update this Privacy Notice and provide any additional information required by law.
22. CHILDREN
TownPlanning-Jobs.com is an employment and professional recruitment service and is not primarily directed at children.
We do not knowingly seek to collect personal information from children except where appropriate in connection with legitimate employment, apprenticeship or career opportunities and where permitted by law.
23. THIRD-PARTY WEBSITES
TownPlanning-Jobs.com contains links to third-party websites, including Employer career sites, applicant tracking systems and recruitment portals.
When you follow one of these links, you leave TownPlanning-Jobs.com.
FGN Group is not responsible for how those third parties process your information.
You should review the relevant organisation’s privacy notice before providing personal information to it.
24. COOKIES
TownPlanning-Jobs.com uses cookies and similar technologies to operate the Site and understand how it is used.
Cookies are small files stored on your device.
Depending upon the technologies in use, cookies may be used to:
- provide essential Site functionality;
- maintain security;
- remember preferences;
- understand Site traffic;
- measure vacancy engagement;
- analyse referral activity;
- improve Site performance; and
- understand how Users interact with the Site.
We may use third-party analytics services, such as Google Analytics.
Where consent is legally required for non-essential cookies or similar technologies, these technologies should not be activated until the appropriate consent has been obtained.
You can manage available cookie choices through our cookie-management tools and/or your browser settings.
A more detailed Cookie Policy may be provided separately.
25. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time to reflect changes to:
- our services;
- how we use personal information;
- technology;
- legal requirements;
- regulatory guidance; or
- our business operations.
The current version will be published on TownPlanning-Jobs.com together with its effective date.
Where appropriate, we may provide additional notice of material changes.
26. CONTACTING US ABOUT YOUR INFORMATION
If you wish to:
- request access to your information;
- correct your information;
- request deletion;
- object to processing;
- withdraw consent;
- change your communication preferences; or
- ask a question about how we use personal information,
please contact:
FGN Group Limited
128 High Street
Crediton
Devon
England
EX17 3LQ
Email: [email protected]
27. COMPLAINTS
If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to address them.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.
Information about making a complaint is available from the ICO.
© FGN Group Limited. All rights reserved.